Privacy Policy

Effective Date: December 22, 2025
Last Updated: December 2025

Privacy Policy – Pinnacle Mountain Homes

At Pinnacle Mountain Homes, your privacy matters. As a division of The Pinnacle Companies, we are committed to protecting your personal information with transparency, integrity, and care. This Privacy Policy describes how we collect, use, and share information across our website and through the course of our business relationships.

1. Who We Are

Pinnacle Mountain Homes is part of The Pinnacle Companies, a family of Colorado-based brands specializing in custom mountain homes, design, and construction. This Privacy Policy applies to all data collected by Pinnacle Mountain Homes and is governed by the broader data handling standards of The Pinnacle Companies.

2. Information We Collect

We may collect the following types of personal and technical information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project-related information
  • Other details submitted through website forms, direct communication, service agreements, or client onboarding

Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Device identifiers
  • Browsing behavior collected via cookies, analytics tools (such as Google Analytics), and similar technologies

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries or requests submitted through our website
  • Manage and fulfill services as part of an active client relationship
  • Communicate important project updates or operational notices
  • Send time-sensitive alerts such as weather closures, site access instructions, or scheduling updates
  • Improve the performance, content, and usability of our website
  • Send marketing or promotional messages only with your explicit consent

We do not use personal information for unsolicited marketing.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and improve our website. These may include:

  • Essential / Functional Cookies – required for core website functionality
  • Analytics Cookies – help us understand how visitors use the site so we can improve it
  • Marketing Cookies – used to deliver relevant content or ads (only if tools such as Google Ads or Meta Pixel are implemented)

We use Google Analytics to gather insights on user behavior, including IP address, device type, pages visited, and time spent on the site.

You can learn more about how Google collects and uses data in its Privacy Policy and opt out using the Google Analytics Opt-Out Tool.

You can also manage or disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share data with select third-party service providers—such as CRM systems, website hosting providers, or analytics providers—strictly to support internal business operations. These providers are contractually required to protect your information and use it only as directed by us.

6. Your Choices

You have the right to:

  • Review the personal data we have collected
  • Request updates or corrections
  • Opt out of marketing emails (via unsubscribe links)
  • Disable cookies through your browser settings
  • Request deletion of your personal data, subject to legal or contractual obligations

To exercise these rights, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and data is shared at your own risk.

8. Event Photography & Media

Events hosted, sponsored, or promoted by Pinnacle Mountain Homes or The Pinnacle Companies may be photographed or recorded. By attending, you consent to the use of your image or likeness in marketing, social media, and promotional materials without compensation.

9. Accessibility (ADA Compliance)

We are committed to making our website accessible to all users, including individuals with disabilities. If you experience difficulty accessing any content, please contact us and we will provide the information in an accessible format.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Client and project records – retained as needed to manage active or past projects and meet legal or contractual obligations
  • Inquiry and service-related data – retained for up to 24 months unless a longer period is required
  • Marketing and communication data – may be retained indefinitely unless you request removal

Upon request or when data is no longer required, we securely delete or anonymize information in accordance with applicable laws and industry best practices.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be promptly deleted.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

Pinnacle Mountain Homes
A Division of The Pinnacle Companies
📧 info@pinnaclemtnhomes.com
📞 970.453.0727
🌐 https://pinnaclemtnhomes.com